Skip The Line, Save Time.

 Skip the trip, Skip the shopping, Skip the line.

 

About Us

Skip The Line is a modern-day concierge service committed to helping our clients live their best lives by pairing valuable time-saving solutions with excellent customer service.

What started as a line-sitting service has expanded to include local delivery and custom services geared toward creating unique experiences for our clients that they can enjoy with ease. Today, Skip The Line offers custom shopping, pickup, and delivery services from anywhere within a 16-mile radius.

Unlike traditional third-party delivery platforms, Skip The Line has a local, vetted customer service team that ensures we meet our clients’ needs on-time and hassle-free. We pay our team members a living wage, and we never charge the restaurants and stores we work with high fees, ensuring that individuals and local businesses are fairly compensated for their hard work.

Our Story

Jennifer Goff started Skip The Line in 2017 while trying to plan her next career move after returning home from nine months traveling abroad. Tapping into her background in hospitality and service, she began offering line-sitting at a popular pop-up bar in DC where the wait could be up to four hours during the weekend. The services were a hit. What started as a way to make some extra money became a full-time business saving people valuable time on waiting for restaurant reservations, tickets to events, product launches, and entry to Supreme Court cases and congressional hearings.

When COVID-19 shut down in-person dining and events and created a surge in unmet demand for delivery, Jennifer decided to continue advancing Skip The Line’s time-saving mission by expanding it into a local delivery service. Today, Skip The Line is bringing restaurant takeout, grocery items, and unique experiences – paired with excellent customer service – to people across the DMV.

What we believe

We believe in supporting local businesses, fair wages, and nothing short of excellent customer service. Our services don’t just help you save time, they ensure that individuals and local businesses are fairly compensated for their hard work. We pay our team a living wage, and – unlike traditional third-party delivery platforms – we never charge the restaurants and stores we work with high fees.